Red Box is the leading dedicated voice specialist, empowering organizations to capture, secure and unlock the value of enterprise wide voice. With the most open and connected platform, they capture and transcribe voice communications from over 55 systems (legacy and new), across global enterprises and SMEs. Red Box customers retain complete data sovereignty and are connected to Red Box’s unrivaled partner ecosystem to maximize the value of captured voice data.
Red Box is the leading dedicated voice specialist, empowering organizations to capture, secure and unlock the value of enterprise wide voice. With the most open and connected platform, they capture and transcribe voice communications from over 55 systems (legacy and new), across global enterprises and SMEs. Red Box customers retain complete data sovereignty and are connected to Red Box’s unrivaled partner ecosystem to maximize the value of captured voice data.
Red Box's smart, scalable and forward-thinking technology is backed by an established global infrastructure to deliver the highest levels of quality, service and support. They are trusted by leading organizations across financial, contact centre, government and public safety sectors (including six of the world’s top banks, 85% of global inter-dealer brokers, 1,700 call centres and over 70% of UK police forces) and they capture and secure millions of calls daily for over 3,000 customers around the world.
A UK-based business with a substantial global reach, Red Box was originally founded in Nottingham and their headquarters remain located there. The core teams are based out of this office, including Development and their 24/7 Support team. With regional head offices in London, New York and Singapore, Red Box also have in-country team members within the different regions they serve, delivering excellence to their global customers, partners and resellers.
