Voice Recording
Red Box
Red Box are unique in the industry, offering scalable, flexible, reliable and affordable systems for both TDM and IP recording in one.
Red Box's Quantify Recording Suite is different from other VoIP recorders; it integrates seamlessly to a huge array of IPT vendor systems and infrastructures with an unrivaled partner ecosystem of application and value-added service partners to maximize the value of voice data sets. Quantify Recording Suite's intuitive web-based interface lets you do so much from the start, with minimal training. It's designed around your workflow and never dictates how you want to operate.
Resilience and security are core to Red Box's unique frame-based recording engine which is immensely flexible: it includes passive and active recording methods and can manage 1000 concurrent recording channels per server down to a single channel to record home-office workers. Customers have the option to add AES 256-bit encryption – an internationally recognized standard of encryption designed to be flexible to work alongside every business’ specific needs.
Red Box recorders support the following platforms
· VoIP recording
· TDM recording
· Converged recording
· Radio recording
· Mobile recording
· Total & selective recording
· Live monitoring & instant replay
Red Box ensure that customers retain complete data sovereignty and secure access to their voice data, always. You can connect your Red Box solution to other applications through their free & open APIs enabling you to:
· Proactively monitor & manage your solution
· Push audio rich metadata & transcripts in to CRM, AI, Analytics and compliance archiving and storage applications
· Find, retrieve, listen & analyze audio, metadata & transcripts for improved business insights
Red Box's Quantify Recording Suite is different from other VoIP recorders; it integrates seamlessly to a huge array of IPT vendor systems and infrastructures with an unrivaled partner ecosystem of application and value-added service partners to maximize the value of voice data sets. Quantify Recording Suite's intuitive web-based interface lets you do so much from the start, with minimal training. It's designed around your workflow and never dictates how you want to operate.
